How It works
Events are complicated. Renting for them shouldn’t be.
From a few rentals to a full-scale event, start with what you know. Our team will help with the pieces, the details and the logistics that get it from idea to event day.
Placing Your Order
Event Design
A collaborative design experience tailored to your dream event vibe.
Need help bringing the vision together? Our design consultations are curated for clients who want an elevated, cohesive event aesthetic without the overwhelm. From tablescape styling to full event vibes, we’ll help you refine every detail into something effortlessly iconic.
We have large showroom with over 20 displays open 6 days a week no appointment necessary for you to visit and see all the latest event design trends. We also offer free event styling consultations. Simply come in and play with our samples or book a free consultation and have one of our designers guide you through the styling process.
Delivery PAckages
Will Call
Pick-Up Yourself
Taking it with you? We’ll have it ready.
If you only need a few rentals or simply prefer to handle transportation yourself, our Will-Call option keeps things easy. We’ll have your order packed and ready for pickup one business day before your event, and you’ll return it once the day after the event wraps.
Will-Call pickups and returns are available on business days only; we’re closed weekends and statutory holidays.
To keep you and your rentals safe, bring an appropriate covered vehicle and someone to help you load and unload. Pickup trucks may be approved with moving blankets and proper tie-downs; just check with our team first.
You bring the vehicle. We’ll have the good stuff waiting.
Shipping Orders
Not nearby? No problem. We ship.
Love what you see but live outside our delivery area? Or maybe you just need a few smaller pieces like linens or tabletop details. Thousands of our rental items can be shipped across Canada—with no minimum rental value.
Shipping and handling starts at $50, and we’ll send your order approximately one week before your event. When you’re done, simply repack everything in our reusable mailers/bins, attach the prepaid return label and drop it off with your local courier.
From Saskatoon to wherever you’re celebrating. So easy. So Handy
FAQ
How do I place an order?
You can place an order by visiting our showroom for a free event styling consultation, calling our team directly or submitting a quote request through our website. Once we confirm item availability, we’ll finalize your order details and submit you an official quote.
When should I book my rentals and services?
Found something you love? Lock it in.
Many of our pieces are limited in quantity or one of a kind, so booking early gives you the best selection. Our Sales & Design Team will guide you through the process and help you pull the right pieces together.
If your first choice is already booked, don’t worry. We know the collection inside and out and can help you find an alternative that works just as beautifully.
Good events have options. We’ve got plenty.
Am I able to change an order once I have a reservation?
Absolutely. Plans change. We get it.
Need to adjust your table count, change quantities or swap your linens? High-quantity rentals—like tables, chairs, tabletop and linens—can be adjusted up to 14 days before your event.
One-of-a-kind pieces can also be swapped for another available option. If changes are made within 14 days of your event, a 20% rush fee based on the rental value will apply.
The earlier you make changes, the more options we’ll have to work with.
Is it possible to see items in person before I place an order?
Absolutely. Come see it, touch it and put the pieces together.
Our showroom is open Monday to Friday from 9:00 AM–5:00 PM. Want to visit on a Saturday? Just book ahead at sales@sohandy.com and we’ll find a time that works.
Need a little more help? Book a complimentary event consultation and work one-on-one with our team to explore ideas, compare options and build a look that works for your event, style and budget. Consultations are available Monday to Saturday from 9:00 AM–5:00 PM, with extended hours Thursdays until 7:00 PM by appointment.
Come with a plan. Come with a Pinterest board. Come with no idea at all. We’ll take it from there.
What is the security deposit?
A deposit is 25% of the rental (there are some items that require a different deposit), paid by cash, debit card or credit card. This security deposit is held until the rental transaction is complete and all rental items have been returned. Providing all items are returned in good order and on time this security deposit will be returned in the same manner in which it was paid (cash, debit card or credit card).
Can I cancel my order?
Orders require a 25% security deposit at the time of booking on all non-account orders. The amount of the security deposit will be determined based on value of order. Proof of I.D. in the form of a driver’s license is also required upon pick-up.
An Administration Fee of 5% (minimum $25.00) will be applied to any cancelled order, provided we have received cancellation notice at least 2 weeks prior to the delivery or customer pick-up date. A 50% charge applies with less than 2 weeks’ notice of the delivery or customer pick-up. Orders cancelled with less than 48 hours’ notice prior to the delivery or customer pick-up date are subject to a 100% cancellation charge. 100% cancellation charge applies for any orders that have been staged (which means that the truck has been loaded or the order has been prepared), or cancelled on delivery at the customer’s site regardless of equipment delivered.
Orders adjusted with less than 48 hours’ notice prior to the delivery or customer pick-up date are subject to a $25.00 adjustment fee. Some exceptions apply pending labor involved to adjust order. Refunds are not issued for rental items returned unused.
It is your responsibility to check your invoice prior to delivery to make sure that any human error in order entry is corrected. We will pack and deliver the items listed on your invoice. Handy Special Event is not responsible for items that assumed to be rented which are not on the order.
Do I need to clean my rental items before returning them?
- Dinnerware, glassware, and silverware: Please scrape and rinse all items free of food debris, repack them in their original containers, and return them in the same condition as delivered.
- Candle holders and votives: These must be returned free of wax.
- Linens: No need to wash linens before returning them—just shake out any debris and pack them as provided.
What if I'm missing items or there are damages to the product I received?
Life happens and while we do our best to double and triple check sometimes things get missed. Please notify us of damaged or missing items immediately by calling (306) 933-2727 upon delivery/customer pick up or as soon as noted. Please contact our 24 hour emergency service at (306) 933-2727 after hours to report such items.
Where are you located?
Our showroom and warehouse are located at 2642 Millar Ave, Saskatoon
Look for the big building with the blue awnings. We look forward to meeting you.
What are your showroom hours?
Come be inspired and meet with us for a free consultation
Our showroom hours are Monday -Friday 9:00 am – 5:00pm
Saturdays vary by season
Saturdays in April-September 11:00am – 4:00pm
Saturdays in October – March by appointment only
I know what I want to rent...but I don't know what will look good?
We’ve got plenty of ideas, and we’re here to help you find what works for your event, your style and your budget. Mix, match, explore and see what comes together.
Want a little more help pulling it all together? Our design team can work alongside you to refine the details, make smart choices and create a look that feels completely your own.
I'm looking for a particular piece, but you don't have it can you help?
Absolutely—our creative carpenters/partners are bursting with skill and excitement, ready to whip up just about anything you can imagine! And when it comes to finding that jaw-dropping piece, we’re all about the “WOW. Reach out to us at specialevents@sohandy.com. You dream it and we’ll handle it.
How long is the rental period?
We make event renting easy by allowing our clientsearly access to our rentals and returning the day after the event. This means you will only pay the 1 day rental rate, but can access the items the day before the event and return the day after the event.
Our rental periods start with 24 hours (1 Day) and can run as long as you need the item (weekly and monthly rates are available). A standard 24-hour period means you pick the item up the day before the event and return the day after the event. If your event is on Saturday or Sunday you would reciev the rentals on Friday and return on Monday all for the 1 day rental rate.
Please note that our warehouse is closed Saturdays, Sundays, and all Stat Holidays- this means that rentals for Saturday will be picked up on Friday and returned on Monday or the Tuesday should Monday be a stat holiday.
What is the rental protection plan?
Handy Special Events bills for damaged rental items unless the Damage Protection Plan is purchased. Our Damage Protection Plan is a damage waiver and not insurance and does not cover loss or theft. The Damage Protection Plan is a 12% protection charge and it will be charged automatically to the contract for all rental items unless declined, see below.
As this is a Damage Protection Plan, it will not cover the cost of lost or stolen items. Replacement charges may be refunded if missing items are returned within 30 days. For this reason, the customer may have to return damaged items to be eligible for any protection coverage. Loss or damage that occurs due to improper handling by transportation, courier or related companies is also not covered by the Damage Protection Plan.
To decline the Damage Protection Plan, please inform your rental sales consultant prior to the delivery or customer pick-up date. An additional release waiver releasing Handy Special Event of any liability will require completion upon decline of the optional damage protection and must be completed before you receive your order.
Without the Damage Protection Plan the client pays full retail replacement cost on damaged items. This includes equipment damaged from wind, weather, fire, etc. The cost for missing and damaged items will be charged to you.